Purchase & refund rules
Transparent product rules for the HuntGig launch preview.
What one purchase includes
New private rooms are currently free and checkout is paused. The following purchase and refund rules apply to earlier purchases only. Existing purchase records, receipts, and entitlements are preserved. Creating a free room does not create a purchase or a refundable payment.
Currency and test prices
Package prices are available in Indian rupees (INR) and US dollars (USD). India defaults to INR; other regions default to USD, and you can choose either currency before checkout. These are fixed package prices, not live exchange-rate conversions. Any applicable tax and the final total are shown by the provider before confirmation. A saved purchase and its refund keep their original currency. Checkout is currently in test mode, so no real money is charged.
When access is used
Your entitlement is valid for 90 days from payment verification. It is reserved when you create a room, and consumed only when the host starts the game. Recover an abandoned lobby from the dashboard. Once started, the same session can be resumed for 24 hours. Replay is not included.
Unused sessions
The proposed policy allows an unused session to be considered for a full refund before expiry. A provider-confirmed full refund revokes an unused entitlement. A refund request alone is not confirmation that money has been returned. Partial refunds are represented separately and do not automatically revoke access.
Started sessions and technical issues
Once a session has started, refund requests require review for service failures and applicable consumer rights. A confirmed refund is recorded even for a consumed session; completed progress is preserved. A full refund cannot create replay access or another entitlement.
Preview limitations
Refund requests are recorded by an authorised administrator and processed manually in the provider dashboard. Development does not issue real refunds. Final eligibility rules, response times, statutory rights, merchant identity, and support contact must be reviewed and published before accepting live payments.